Customer Care & General Information
⭐ Customer Care & General Information
(Rolling Gypsy – Handcrafted Jewelry)
At Rolling Gypsy, every piece is crafted with intention, care, and creativity. Since all of our jewelry is handmade, we want you to feel completely supported throughout your shopping experience. Below you’ll find helpful details about customer care, made-to-order items, materials, and general information about purchasing from our shop.
⭐ Customer Support
We’re here to help with anything you need — questions about materials, sizing, custom requests, shipping concerns, or anything else.
Contact Options:
📧 Email: RollingGypsy.info@gmail.com
📞 Phone: 850-403-1688
📮 Mailing Address: Rolling Gypsy1910 Navarre School Rd #5075Navarre, FL 32566
Hours: Monday–Friday, 8 AM–5 PM
You will always speak directly with the artist and owner (Nicole).
⭐ Handmade & Made-to-Order
Each piece is handcrafted using natural gemstones, copper, silver, leather, sari silk, and other unique materials. Because no two stones are ever alike, slight variations in color, pattern, shape, or wire wrapping may occur — this is what makes your jewelry truly one-of-a-kind.
For made-to-order items:
-Producing your piece begins once your order is placed
-Stone tones and textures may vary slightly
-Processing times are listed on each product page If you have a special request, feel free to reach out — customizations are always welcome when possible.
⭐ Jewelry Care
Handmade jewelry lasts longest when cared for properly.
Copper & Sterling Silver:
Store in a dry place
Avoid water, lotions, and perfumes
Use a polishing cloth to restore shine
Natural oxidation/patina may occur over time (many customers love this look!)
Gemstones & Crystals:
Each stone has natural inclusions or color shifts
Clean gently with a damp cloth — avoid harsh chemicals
If you ever need help refreshing or repairing a piece, reach out. I’m always happy to help keep your jewelry beautiful.
⭐ Processing Times
Most jewelry ships within 1–2 business days unless it is made-to-order.
Custom requests may take a bit longer depending on complexity.
You will always receive:✔ Order confirmation✔ Tracking number✔ Email updates throughout the process
⭐ Custom Orders
If you see something you love but want:
-A different stone
-A different metal finish
-A matching set
-A larger/smaller size
-A special request
Just contact me! I love creating personalized pieces.
⭐ Gift Orders
Sending a gift?
Let me know in the notes at checkout and I will:
-Package it beautifully
-Include a handwritten note
-Leave out pricing information
-Ship directly to your loved one
⭐ Disclaimer
Gemstone properties and metaphysical meanings are for personal inspiration only and are not medical claims.
Please consult a healthcare provider for any medical concerns.